Bring every customer conversation — WhatsApp, Instagram, Messenger, Telegram, and your website — into one powerful, AI-enhanced inbox.
Managing customer conversations across WhatsApp, Instagram, Facebook Messenger, Telegram, and your website chat separately is a recipe for missed messages, slow responses, and frustrated customers. Agents waste time switching between apps and lose context between conversations.
Egytel Unified Business Chat solves this by aggregating all channels into a single, intelligent workspace — giving your team full visibility and control over every customer interaction.
WhatsApp, Instagram, Messenger, Telegram, and web chat — all in one place, managed by one team.
Manage WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat from one unified workspace.
Smart response suggestions and automatic routing to the right agent based on conversation context.
Assign conversations, add internal notes, tag team members, and handle escalations without losing context.
Full reporting on response times, resolution rates, agent performance, and channel-by-channel metrics.
Official Meta-approved integration with broadcast messaging, template messages, and verified business number.
Build no-code chatbot flows to handle FAQs, qualify leads, and route conversations automatically 24/7.
Get a live demo and see how all your messaging channels come together in one powerful platform.
Get a Free Demo