The Egytel desktop app brings the full power of your cloud call center to Windows — with a native, fast, and distraction-free experience. Make and receive calls, manage your availability, and stay in sync with your team without ever opening a browser.
Get it from Microsoft Store
A dedicated native experience — faster, cleaner, and always ready.
Make and receive calls instantly with system notifications — no browser tabs, no distractions.
Browse your full call history, missed calls, and recordings directly from the app.
End-to-end encrypted communications and signed installer — your data stays protected.
Runs quietly in the system tray so you never miss an inbound call, even when minimised.
Switch between light and dark mode — adapts automatically to your Windows system preference.
View your real-time availability status, queue position, and daily call stats at a glance.
A polished, intuitive interface built for agents who need speed and clarity every day.
Egytel desktop is lightweight and optimised for everyday business use. It runs on virtually any Windows 10 or 11 machine without heavy resource demands.
Click "Get it from Microsoft Store" above, or search for Hatif in the Microsoft Store app on your PC.
Click Install and wait for the download to finish. Launch the app from the Start Menu or desktop shortcut.
Enter your Egytel credentials (the same login you use on the web portal) and start taking calls immediately.
Get the full power of your Egytel call center right on your Windows desktop — free for all active Egytel subscribers.
Get it from Microsoft StoreNot a subscriber yet? Request a free demo and get started today.